Support Center

Error 24

Last Updated: Oct 16, 2015 01:00PM PDT
The Locate request was sent but no response was received from the device. This can be caused by any of the following: 1) Device is outside coverage of the cell network  2) Device is powered down  3) Device is in the middle of resetting data connection or power cycling  4) Device has locked up or stopped communicating due to internal issues.

If this issue persists please contact SmartStart support.

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